Policies » SunWater Spa

Policies

Helpful Information and Policies:

  1. In order to preserve the quiet and tranquil nature of this sacred place, the entire spa area is a designated Whisper Zone. Additionally, we ask that all cell phones be silenced or turned off and not brought on the deck or in the pool area.

  2. We are a drug-free and alcohol-free environment.

  3. Glass containers are prohibited inside the Spa at all time.

  4. SunWater Spa soaking facilities are reserved for guests 16 and up. Treatments and therapies are available to all ages, guests under 18 require adult supervision and waiver commitment.

  5. Please notify our staff when making reservations if you are pregnant, or have any other health condition or are on any medication that we need to be aware of.

  6. No pets permitted at the Spa with the exception of Service Dogs. We strongly discourage guests from bringing a pet and leaving it unattended or tied to their car.

  7. Robe, slippers, towels and swimsuits are available to rent for all Spa guests. We also have lockers available.

  8. Wearing clothes is required at all time in all public areas of the Spa.

  9. We do not have a lifeguard on duty, use tubs and pools at your own risk

  10. Our staff of licensed massage therapists work to make your spa experience an especially rewarding one. If you have enjoyed your services, it is customary to leave a gratuity.

  11. During your massage it is optional to have clothes on, if you choose to be nude you will be discreetly covered. You will be receiving a professional service, if at anytime there is inappropriate language or actions, the massage will be terminated immediately. We reserve the right to refuse service to anyone.

Cancellation Policy: We ask guests to guarantee all reservations with a credit card. For services:If less than 24 hours notice is given, 50% of the treatment value will be charged.  If an appointment is missed, 100% of the treatment value will be charged. For Events: If less than 48 hours notice is given, 50% of the event value will be charged. If the event is missed, 100% of the event value will be charged.

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Contact Us

Phone: 1-866-SUNWATER
Local: 1-719-695-7007
Email: info@sunwaterspa.com

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Hours of Operation

Sunday
8am to 8pm
Monday
2pm to 10pm
Tuesday, Wednesday
and Thursday
8am to 10pm
Friday and Saturday
8am to 11pm